Notifications

Mentora keeps you informed about what matters: comments on your items, @mentions, upcoming deadlines, and status changes.

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In-App Notifications

When something happens in Mentora (someone comments on your goal, @mentions you, a milestone is due soon), you'll see a notification in the app:

1. A notification bell in the header shows unread count
2. Click the bell to see all notifications
3. Click a notification to jump to that item

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Email Notifications

You also receive email notifications for:

• Comments on your items — When someone comments on a goal, milestone, or task you own
• @Mentions — When someone @mentions you in a comment
• Replies to your comments — When someone replies to your comment
• Milestone reminders — When a milestone is due in the next 7 days
• Invitations — When you're invited to join a workspace

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Managing Notifications

To adjust notification preferences:

Step 1: Go to Settings in the sidebar

Step 2: Find Notifications

Step 3: Toggle notifications on or off for:

• Comments and Mentions
• Milestone Reminders
• Status Change Alerts
• Invitation Emails

Step 4: Click Save

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Email vs. In-App

• In-app notifications — Always on, appear immediately in the app
• Email notifications — Can be toggled on/off in Settings

If you turn off email notifications, you'll still see in-app notifications. This is useful if you check Mentora frequently.

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Muting Conversations

If you're getting too many notifications about a specific item, you can mute it:

1. Open the item (goal, milestone, or task)
2. Click the ... menu
3. Select Mute Notifications

You won't get notifications for that item anymore, but you can unmute it later.

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Digest Emails (Coming Soon)

Instead of individual notifications, you'll be able to opt into a daily or weekly digest that summarizes:

• Comments and mentions
• Milestone reminders
• Status changes
• Team activity (if you're a manager)

This feature is coming soon.

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Tips

• Turn on email notifications — They're helpful for staying in sync with your team
• Check in-app regularly — The notification bell is a good reminder to review progress
• Mute noisy conversations — If an item gets many comments, mute it after you catch up
• Respond promptly to @mentions — People are waiting for your input

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Troubleshooting

I'm not receiving email notifications

1. Check your Settings → Notifications to make sure they're enabled
2. Check your spam folder
3. Verify the email address on your account is correct
4. Contact support if emails still aren't arriving

I'm getting too many notifications

Reduce frequency by:

• Toggling off email notifications (keep in-app only)
• Muting specific items that are too noisy
• Using the digest option when available (coming soon)

Can I turn off all notifications?

Yes. Go to Settings → Notifications and toggle everything off. You'll only see updates when you log in and check the app.